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Perplexity Pro Airtel Promo

Learn more about the terms, eligibility, and offer details.

Written by Perplexity Support
Updated over a month ago

Overview of the Promotion

Perplexity AI has partnered with Airtel to offer an exclusive promotion for Airtel customers in India. Eligible users can enjoy twelve (12) months of complimentary access to Perplexity Pro—a ₹17000 value ($200 USD) —at no cost.

This offer is open to all Airtel customers, whether you are a new, current, or former Perplexity subscriber. The promotion is available exclusively for users in India. Experience the full range of Perplexity Pro features as part of this special collaboration with Airtel.

Please note: The promotional offer ended on January 16, 2026.

Eligibility Requirements

• Must be an active Airtel customer (including business and enterprise customers)

• Available to all Perplexity users, including new users, current subscribers, and former subscribers

• A credit card will be required to redeem the offer. No charges will be applied during the promotional period.

• Offer is valid for all users in India

Redemption Process

How to Redeem

Redemption is only available through the Airtel Thanks app:

1. Open the Airtel Thanks app and log in with your registered mobile number (RTN)

2. Go to 'Claim OTTs and more' in the Benefits section

3. Look for the Perplexity Pro card in the rewards section

4. If the card is visible, select 'Manage' > 'Recover Account' to set up or reset your account

For New Perplexity Pro Subscribers

• Create your Perplexity account using any email address, Google, or Apple account during signup.

For Existing Perplexity Pro Subscribers

• Perplexity.ai (Stripe) subscribers: No action needed. Your 12 free months will start automatically after your current subscription ends.

• Apple/Google subscribers: Please turn off auto-renewal on your subscription. The promotion will begin only after your current paid period ends. If auto-renewal isn't turned off, you'll keep being charged and the promo won't apply.

Additional Info

• The promotion is for Perplexity Pro only, and not valid for Enterprise Pro or Max subscriptions.

• If payment is requested or you encounter issues, restart the process in the Airtel Thanks app or contact Airtel support. If issues persist, take a screenshot of the error to share with support.

Troubleshooting

Why isn't my Perplexity Pro access active after redeeming the offer through Airtel?

Perplexity Pro should activate after you claim the offer and receive confirmation in your Airtel Thanks app.

If the offer is showing as already redeemed, use the 'Recover Account' option in the Airtel Thanks app to retrieve your offer details or complete the activation process.

How to verify you have effectively used the promo:

1. Open the Airtel Thanks app and log in with your registered mobile number (RTN)

2. Go to 'Claim OTTs and more' in the Benefits section

3. Look for the Perplexity Pro card in rewards

4. Check if the offer is marked as "Redeemed"

5. If so, select "Manage" > "Recover Account" to reset and set up the account again

6. Sign in to Perplexity using your usual credentials

7. Check your email for a message titled "Welcome to Pro" - this confirms your Pro access

8. Verify Perplexity Pro activation by checking that the home screen displays "Pro" or confirm in your settings

What should I do if I didn't complete the Perplexity Pro sign-up process after starting the offer in the Airtel Thanks app?

If you exited the Perplexity sign-up journey before entering or linking your email address or received an error (lost connection, app crashed), you can restart the process in the Airtel Thanks app by selecting the 'Recover Account' option. This will let you continue your sign-up and claim the offer.

Reference to Terms & Conditions

Participants are encouraged to review the full Terms & Conditions provided by Perplexity AI at https://www.perplexity.ai/legal/terms for a complete understanding of promotion eligibility, restrictions, and limitations.

Support and Issue Resolution

If the Perplexity Pro card is not visible in the Airtel Thanks app, first ensure Airtel service is active. If still not available or there is an issue with the app, please contact Airtel support. For help after claiming the card or technical issues with Perplexity Pro, contact Perplexity support.