If the app will not open or shows a blank window
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Close and reopen the app.
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Confirm that the current version is installed.
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Restart the computer if the app remains unavailable.
If the app becomes slow or uses excessive memory
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Check whether a long-running task, browser session, or generated preview is still active.
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Close completed tasks, previews, or browser windows that are no longer needed.
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Restart the app.
If the problem continues, use the main Perplexity Help Center support flow.