Please include the following details, this helps us address and resolve the issue promptly.
Email us at support@perplexity.ai or message us through Intercom and include the following information:
Desktop report:
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Email address of your Perplexity account (if different from the sender's email)
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Web browser type
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Detailed description of the issue (include steps to recreate if known)
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Screenshots or videos (highly appreciated)
Mobile app (iOS or Android) report:
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Email address of your Perplexity account (if different from the sender's email)
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Device & Version + Build (found in the app's Settings page)
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Detailed description of the issue (include steps to recreate if known)
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Screenshots or videos (highly appreciated)