What is Enterprise Max?
Enterprise Max is Perplexity’s most robust subscription tier, designed for users who need advanced data security, powerful collaboration tools, and the highest level of access to the latest AI models, Create files and apps and Research search modes, Comet Assistant, and Perplexity’s newest features..
Organizations can assign Enterprise Max or Enterprise Pro licenses individually, giving maximum flexibility to meet the specific needs of each member and the organization as a whole.
How safe is Enterprise Max?
Enterprise Max benefits from enterprise-grade protections and compliance including SOC 2 Type II certification, end-to-end encryption, strict data privacy measures, and granular user access controls. We never use enterprise data for AI training, and robust safeguards ensure confidentiality and regulatory compliance. You can learn more in our Trust Center.
Key Features
Max includes everything in Enterprise Pro, as well as:
Extended Access to Create files and apps queries: Create as many reports or projects as you need using advanced tools to create dashboards, spreadsheets, presentations, and web applications.
Enhanced Rate Limits for Deep Research queries: Generate comprehensive reports on complex topics, using autonomous, multi-step analysis.
Enhanced video generation: Enterprise Max users can generate 15 videos per month. Each video is 8 seconds long, includes audio, and is in landscape (16:9) format.
Advanced models in Perplexity Search: Max users get exclusive access to Opus 4.6.
Greater file limits: Enterprise Max supercharges the capabilities of your personal repository (My Files), hosting 10,000 files. The file capacity of Spaces also increases for Enterprise Max users to 5,000 files per Space.
Premium security features: No seat minimum for organization-wide access to SCIM, Audit Logs, configurable Data Retention, and Insights dashboard if an organization has at least one Enterprise Max user.
Early access to new features: Try the latest features and products before they’re available to everyone else.
Priority support: Enterprise Max plan subscribers get faster support response times.
Billing and Payment
How much does Enterprise Max cost?
Enterprise Max costs $325/month or $3,250/year.
If I upgrade from Enterprise Pro to Enterprise Max does my balance carry over?
Yes, if you’ve already subscribed to Enterprise Pro we will credit the unused portion of Pro to your account, and will apply the credit on your subscription’s renewal. You will get access to all Enterprise Max features effective immediately.
I want to upgrade from Enterprise Pro yearly to Enterprise Max monthly. Is this possible?
Upgrading directly from an Enterprise Pro yearly plan to an Enterprise Max monthly plan (or from Enterprise Pro monthly to Enterprise Max yearly) via self-service is only possible if your entire organization is in Enterprise Pro, by going to your Organization settings, clicking on Manage billing, and Update subscription.
Otherwise, you’ll have to contact us if you need to switch between yearly and monthly cycle—such as moving from Enterprise Pro yearly to Enterprise Max monthly.
If I upgrade a member to Enterprise Max, will I be charged immediately or at the next billing cycle?
Upgrading an Enterprise Pro seat to Enterprise Max will result in a prorated charge based on the remaining time until the plan renews. This can take up to a week for monthly subscriptions, or a month for yearly subscriptions.
However, the renewal date for your Enterprise subscription will not change, and at the next renewal date you’ll be charged for all active seats in your organization.
I’ve purchased Enterprise Max by accident. Can I get a refund?
If you’ve made an accidental purchase, please get in touch and we’ll be happy to help.
Please note that this does not affect your statutory rights.
User Management
How do I upgrade to Enterprise Max?
When creating an organization, the organization admin can choose between an Enterprise Pro and Enterprise Max account.
Additionally, admins are able to upgrade users to Enterprise Max from within the Members screen in Organization settings.
Upgrading an Enterprise Pro seat to Enterprise Max will result in a prorated charge based on the remaining time until the plan renews.
We’re planning on building a way for organization members to request an upgrade to Max that organization admin(s) will be able to approve or reject.
Can I upgrade my entire organization from Enterprise Pro to Enterprise Max at once?
If all the members in your organization are in Enterprise Pro, you can upgrade your entire organization to Enterprise Max at the same time, by going to your Organization settings, clicking on Manage billing, and Update subscription.
However, if any member in your organization is already in Enterprise Max, this option won’t be available to you. You will still be able to upgrade each member to Enterprise Max from the Members screen in Organization settings.
Can my organization have different members in different tiers?
Yes. Enterprise organizations can deploy a mix of Pro and Max seats, depending on their needs.
How do I downgrade to Enterprise Pro?
Admins are able to downgrade users from Enterprise Max to Enterprise Pro from within the Members screen in Organization settings. You will receive a prorated credit that will be applied at the next plan renewal.
Can I downgrade my entire organization from Enterprise Max to Enterprise Pro at once?
If all the members in your organization are in Enterprise Max, you can downgrade your entire organization at the same time, by going to your Organization settings, clicking on Manage billing, and Update subscription.
However, if any member in your organization is in Enterprise Pro, this option won’t be available to you. You will still be able to downgrade each member from the Members screen in Organization settings.
Can I apply Enterprise Max to specific SCIM user groups?
Within the SCIM configurator (via WorkOS), organization admins can configure user groups based on both role and tier.