Perplexity Enterprise uses a flexible, user-based pricing model designed to scale with teams of all sizes, so you only pay for the number of members on your team.
To learn more about the different pricing and payment options, and other billing questions, visit this article.
Managing billing
Admins can manage organization billing by:
Going to your Organization settings
Go to Billing
Click on Manage billing
There, as an admin or billing admin, you will be able to update and cancel your Enterprise subscription, update your payment method and billing information, and view your invoice history.
Downloading your invoices
Only an admin or billing admin can download invoices from your organization’s settings page. Follow these steps to access your invoice:
Go to your Organization settings
Scroll to the Billing section and click Manage Billing
Scroll to the Invoice History section
Click on the relevant invoice
Download the receipt or invoice
Adding and removing seats
During your first month of subscription, you’ll be charged for the number of seats you selected during onboarding. Because there’s a 30‑day seat commitment period, any seat removals will only show up in your billing after the first month.
Once that first month is over, admins can easily add or remove members from the organization. You can learn more about managing users here.
When you add a user, a prorated charge is applied based on the time left until your plan renews. Removing a user creates a prorated credit, which gets applied to your next renewal.
To make sure your credits are applied correctly, it’s best to remove users first and then add new ones.
White Glove Invoicing
For larger organization (250+ users), white glove invoicing support is available. Get in touch for more details.