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How do I delete my Enterprise Organization?

If you see a red banner asking for payment at the top of the screen and want to delete your organization, here are the steps to do so.

Written by Alexis Camacho
Updated over 2 weeks ago

Before you start:

  • Deleting your organization will permanently remove related threads and spaces. Save any important data before proceeding.

  • You must be both the administrator and the account owner of the Organization.

  • Make sure you don’t have an active Enterprise Pro subscription. If you do, cancel it first.

  • Remove all members from your organization and delete any outstanding invitations.



Steps to delete your Enterprise organization:

  1. Log in to Perplexity.ai on the web.

  2. Go to All Settings (you’ll find this in your account menu at the bottom left).

  3. Select Account.

  4. Click on the Organization link in the sidebar.

  5. Scroll down to the bottom of the Organization section.

  6. Find and click Delete under Delete organization section.

  7. Hit the Confirm you want to delete.


If you go through these steps but see a message telling you to contact Perplexity Support, give it 24 hours and try again. Sometimes it takes a little while for everything to update behind the scenes.