Account & Sign-In
By Perplexity Support and 1 other2 authors13 articles
Account & SettingsAn overview of your Account and Settings page
Account Management and SecurityWe explain the different types of accounts, default account settings and security for accounts.
Account Deletion
How should I fill out the Profile section of my Settings?
How to Change Your Sign-In Method (Email, Google & Apple)Whether you're looking to switch your login method or want more flexibility in how you access your Perplexity account, this guide will help.
I am having issues signing inHere's some basic troubleshooting when you are encountering problems signing in.
Troubleshooting: Not receiving one-time passcode or sign-in emailUnable to login due to not getting your login code or sign-in email? This article walks you through our troubleshooting steps.
Sign-In using your Apple Relay email without using Sign in with Apple optionHow to find your Apple Hide My Email & Log In to all devices including Windows and Android.
How to find Apple Relay/Hide My Email for Perplexity
Troubleshooting issues with Apple Relay Emails
Account Access, Subscription, or Ownership Issues?Learn who owns a Perplexity account, how email and subscription management work, and steps to resolve account or billing issues.
Where did my threads go?Explains why Perplexity threads may disappear, covering temporary threads, privacy, retention, and troubleshooting steps for missing conversations.
Account Settings